Manage Reports & User Moderation

To maintain a safe, respectful, and positive learning environment, BeED Connect provides moderation tools that allow Educators and Admins to review reported content and take appropriate action when needed.

 


 

What This Feature Offers

  • A centralised space to review reported posts, messages, or activities.

  • Tools to respond quickly to inappropriate behavior.

  • Options to warn, restrict, or temporarily ban users when necessary.

  • Helps ensure discussions remain professional, respectful, and focused on learning.

 


 

Manage Reports Function

Purpose

The Manage Reports feature allows Educators and Admins to review content that has been flagged by users for potential issues such as inappropriate language, spam, or disruptive behavior.

 

 

 

Available Actions in Manage Reports

1. Archive

 

 

  • Used when the report has already been reviewed and resolved.

  • Archiving keeps the record for documentation purposes but removes it from the active report list.

 

2. Allow Post

 

 

  • Select this option if the reported post or message is considered appropriate after review.

  • This confirms that the content does not violate community guidelines.

 

3. Delete Post

 

  • Choose this action if the content violates guidelines or is inappropriate.

  • The reported post or message will be removed to maintain a healthy discussion environment.

 

4. Warn User

 

 

  • This option sends a warning to the user about their behavior or content.

  • It serves as a reminder to follow platform rules without immediately restricting their access.

 

5. Ban User

 

 

  • Used for more serious or repeated violations.

  • This action temporarily restricts the user from participating in discussions or activities within BeED Connect.

 

6. Save Changes

 

 

 

  • After reviewing the report or adding notes/reasons for moderation decisions, click Save Changes to ensure all updates are recorded properly in the system.

 


 

How It Helps

For Admins

  • Monitor overall community health.

  • Maintain institutional standards and digital conduct.

  • Address serious issues consistently.

For Educators

  • Keep class discussions productive and safe.

  • Prevent disruptions during collaborative learning.

  • Support positive student engagement.

For Learners

  • Feel safer participating in discussions.

  • Have a channel to report uncomfortable or inappropriate content.

  • Encourage respectful communication.

 


 

Ban User Function

Purpose

If a user repeatedly violates community guidelines or behaves inappropriately, Admins or Educators can take action by issuing warnings or temporarily banning the user.

 

Available Actions

  • Issue Warning → Reminds the user to follow community guidelines.

  • Temporary Ban → Restricts access for a period of time to prevent further disruption.

  • Further Review → Escalate serious cases to institutional administrators if needed.

 


 

General Steps to Manage Reports

  1. Open BeED Connect.

  2. Go to the Manage Reports section.

  3. Review the reported post, message, or activity.

  4. Evaluate the situation based on community guidelines.

  5. Take appropriate action (warning, ban, or dismiss report).

 

Archiving a Report

Archiving a report means marking it as resolved or completed after it has been reviewed. This helps keep the report list organized without permanently deleting the record.

Archived reports are still stored in the system for reference but will no longer appear in the active report list. This allows Admins or Educators to maintain proper documentation while ensuring the moderation workspace stays clean and easy to manage.

 

How to Unarchive a Report

If you need to review a report again, you can unarchive it:

  1. Go to the Manage Reports section in BeED Connect.

  2. Open the Archived Reports list.

  3. Select the report you want to restore.

  4. Click Unarchive to move it back to the active reports list.

 

This allows the report to be reviewed again or further action to be taken if necessary.

 

 

 


 

Why This Matters

This feature helps create a healthy digital learning community where:

  • Discussions remain respectful and constructive.

  • Users feel comfortable participating.

  • Institutions maintain professional communication standards.