Messenger is a private communication feature within BeED Connect that allows users to chat directly with other members of the same institution network. It provides a secure and focused space for conversations that are not meant to be shared publicly.

 

Messenger keeps private discussions separate from Announcements and Topics, helping users communicate more efficiently without cluttering public discussion spaces.

 


 

What Messenger Offers

With Messenger, users can:

  • Send one-to-one private messages

  • Create group chats for teams, classes, or project discussions

  • Share messages in a controlled, institution-only environment

  • Keep conversations organised and easy to track

 


 

How Messenger Helps Each Role

For Admins

  • Communicate privately with educators or specific users when needed

  • Coordinate internal matters without posting in public topics

  • Support issue resolution and follow-ups through direct messaging

For Educators

  • Message learners individually for guidance, feedback, or reminders

  • Create group chats for classes, projects, or small group discussions

  • Maintain focused communication without distractions from public threads

For Learners

  • Ask questions privately to educators or classmates

  • Participate in group chats related to their class or activities

  • Communicate comfortably in a secure, non-public space

 


 

How to Use Messenger

Starting new chat

 

 

  • Click the plus (+) button in the bottom right corner of the Messenger page.
  • Select New Message.
  • Choose the person you want to chat with.

 


Starting New Group Chat

 

 

  • Click the plus (+) button in the bottom right corner of the Messenger page.
  • Select New Group.
  • Select the person you’d like to invite to the group chat.

 


 

Why Use Messenger

Messenger helps ensure that:

  • Sensitive or personal conversations remain private

  • Communication stays relevant and targeted

  • Collaboration is smoother within small groups or teams

 

Messenger supports timely, clear, and organised communication, enhancing collaboration across the institution while keeping public spaces clutter free.