Troubleshooting - Why Can't I Link a Curriculum to my Institution?

If you are having trouble linking a curriculum to your institution, it may be because of any one of the following reasons:

 

1. The academic year has not been set up yet by your Institution Admin (see “What can I do with the Schedule Settings?”).

Please contact your Institution Admin to set up an academic year before proceeding to the next step. 

2. You do not have the role of a Curriculum Director (only CDs have the right to link a curriculum to your institution).

Please notify your Curriculum Director to link the curriculum to your institution. 

3. There is already another curriculum linked to that year.

Please withdraw the existing curriculum first by clicking on the Curriculum that is being used for the Active Curriculum by doing the following:

  • Clicking on the 3 dot icon next to the Curriculum name in the Account Library.
  • Select “Withdraw Curriculum”. (Note: You can no longer withdraw a curriculum if it has already been linked to a timetable and grades have been given to learners). 

You can now apply the new curriculum to your Institution.

4. The curriculum is in My Library instead of Account Library.

Make sure to share your curriculum to the Account Library first before linking it by clicking on the 3 dot icon next to the curriculum name and selecting “Copy to Account Library”.