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Why can’t I take action on a report such as issuing a warning or ban?

If you do not see the Manage Reports tab, it is likely that you are currently logged in with a learner or parent role. Click on the profile icon in the top right corner and check your current role. [image.png](http://commune.beed.world/uploads/images/gallery/2022-09/LDzimage.png) Scenario 2: You are not permitted to take action on reports against your own posts If you can view a report, but notice that the action buttons are grayed out, it is likely that the report was made against one of you...

Introduction to BeED Connect

BeED Connect is a place for you and members of your institution to share ideas and hold discussions on specific topics. With BeED Connect, you can create the following: Announcements Announcements are made by the Account Admin and can be seen by the entire network or selected users only. Public Topics Public Topics are created by Educators and can be seen by the entire institution network. Public Topics can be identified by the Unlock icon to the left of the Topic Title. Priva...

How to view and create Announcements in Connect

Note: Only Admins, Curriculum Directors and Directors have permission to create, edit and delete announcements. Announcements In Your Web Browser 1. In the Announcement tab, click on an Announcement to view its contents. To create a new Announcement, click on the + button. 2. Under the dropdown menu for Type, select Announcements. Fill in the rest of the information for your announcement. 3. Filter, drag and drop the recipients for your Announcement. Click on Create to send your an...

How to create Public and Private Forums in Connect

Forum In Your Web Browser 1. In the Forum Topic tab, you can view a full list of topics. a. Public Topics are indicated by an ‘unlocked’ icon. These topics are open to all users in the institution network b. Private Topics are indicated by a ‘locked’ icon. These topics are open only to selected users. 2. Click on a Topic to view its contents. To create a new discussion topic, click on the + button. 3. Under the dropdown menu for Type, select Private Topic or Public Topic. Fill in the r...

How to report a Post/Message and what happens next

Occasionally, you may come across posts or messages from other members of your learning community that may make you or your students uncomfortable. These posts or messages might include: - Harassment - Spam - Suicide / Self injury - Bullying - Hate / Negative speech - Other In such cases, you may submit a report on the post or message in question for an Admin, Director or Curriculum Director to take action. You may also take action on reports made by your learners. Click here...

How to search for users in Connect

Search for Users on the Web 1. Click on the Member tab. You can now search for users by typing their name or email address in the search bar. 2. When you click on the user’s name, you can see their Connect profile. You can tap on the Message button to start chatting with them on Messenger, or view some of their recent posts. If you’re an Admin, Director or Curriculum Director, you can also click on the Messages tab to view their recent messages for moderation purposes. Search for Us...

How to send private or group messages in Messenger

Sending Messages on the Web In Connect, click on the Messenger tab. This will display all the private and group messages you belong to. To start a new chat, click on New Chat or New Group in the left panel. To send a message, type in the text box at the bottom. Click on the paper airplane button in the bottom right corner to send your message. Sending Messages in the App In the Main Menu, click on Connect and tap on the Messenger tab. Here you can see all the private and group chats t...

How to manage Restricted Words in Connect

Note: This feature is only available for Admins, Directors and Curriculum Directors 1. The Restricted Words tab lists all the words that are not allowed to be used in BeED Connect within your institution network. To add new words to the list, click on the + icon to add words one at a time, or click on the upload icon to upload in bulk via CSV. 2. If you click on the upload button, click on Download Template and fill up the CSV file with your list of restricted words. Then, click on ‘Choos...

How to manage reported posts/messages in Connect

When a post or message is reported, a report is created in the Manage Report tab. This page lists all the reports that you have permission to manage. You can click on a Report Title to read the details of the post / message being reported, or use the buttons on the right to take quick actions. You can view and manage reports depending on your role. - Educators can manage reports made against posts inside forum topics they created. - Admins, Directors and Curriculum Directors can manag...

How to manage banned users in Connect

Note: This feature is only available for Admins, Directors and Curriculum Directors Banned users in your institution will be listed in the Banned User page. You can manage banned users using the following buttons: Icon Name Description View Ban This button lets you view the details about the ban including the post that led to the ban, the user who reported the post, the user who issued the ban and the duration of the ban. Unban User This button...

Connect Permissions

Learner Parent Educator/Head of Department Admin/ Curriculum Director/ Director Forum & Announcement - create new forum - create new announcement - post in forums (if invited) - post in all forums - edit own posts in forums - edit participants in others’ forums - report forum posts / announcements - delete own posts in forums - delete others’ posts in forums - delete announcement Member - search for other members - view member’s past forum activity ...

Troubleshoot - Why can’t my learner view a Forum/Announcement?

You can advise them to click on the profile icon in the top right corner and check their current role. They may need to switch roles to view the specific forum topic / announcement: [image.png](http://commune.beed.world/uploads/images/gallery/2022-09/rrFimage.png) Your learner may not have been invited into the forum/announcement Private forums and announcements are restricted to specific invited users and roles. You can view the invited participants by clicking on your forum or announcement,...