What are the age requirements to rent a car?
Most car rental agents have a minimum age limit of 21 years for rentals. However, requirements may vary depending on the car rental agent and destination country. Please note that there may be additional charges if the main driver is under 25 or over 75 years old to cover the extra insurance cost.
What information will I need to pick up my rental car?
Please bring your passport, driver’s license and credit card. If there are additional drivers, they will also have to bring their passports and drivers’ licenses.
How do I pay for the car rental?
There are different payment options available which are clearly stated in the booking process:
A. Prepaid Deposit:
Pay an amount now to secure the vehicle and the balance of the car rental booking is taken 7 days before the pick-up date.
B. Part Paid:
Pay a small deposit at the time of booking to secure the vehicle and pay the balance at the time of pick-up at the car rental desk.
C. Pre Paid:
Pay the full amount for the vehicle at the time of booking.
D. Post Paid:
Confirm the vehicle without payment. The balance is paid in full at time of arrival at car rental desk.
Do I need an international driver’s permit?
An acceptable, valid driver's license issued from your country of residence must be presented at the time of rental. The driver's license must be valid for the entire rental period. If the driver's license is in a language other than English, an International Driver's Permit is recommended. In all cases, a valid driver's license issued from your home country must be provided, whether or not you possess an International Driver's Permit. You will not be allowed to rent a vehicle with only an International Driver's Permit.
What does the collision insurance cover?
Insurance policies differ from agent to agent. Please contact your car rental agency directly to enquire more about your insurance needs.
How do I file a claim?
Claims must be filed directly with the insurance provider.